Shipping Policy

Order Processing Time

Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Warehouse hours: Monday–Friday.

Shipping Cost & Delivery Time

Total delivery time = Processing Time + Shipping Time.
Shipping costs and carriers vary by region. Please refer to the regional details below.

Order Tracking

A tracking number will be sent to you by email once your order has shipped.
Please allow 24–72 hours for tracking information to update.
For long‑distance shipments, tracking updates may be intermittent.

United States

Carrier: FedEx
Delivery Time: 3–5 business days

Exclusions: AK, HI, CO, PR, GU

P.O. Boxes / APO / FPO / DPO addresses are not supported.

EU Countries

Germany, France, Netherlands, Austria, Belgium, Poland, Spain, Italy

Delivery Time: 6–12 business days
Shipping Cost: Free shipping from our EU warehouse
Carriers: DHL / DPD / GLS

Long‑Distance International

UK, Canada, Australia, New Zealand, Finland, Sweden, Norway, Denmark, Portugal

Estimated Delivery Time: 50–70 days (approximately 8–10 weeks)
Carriers: International postal and logistics partners
Note: Tracking updates may be slower for long‑distance shipments.

Shipping Location Availability

We ship to the United States, selected European countries, and certain long‑distance international destinations.
Some regions may be restricted due to carrier limitations.

Delivery Time Exceeded

If your order exceeds the estimated delivery timeframe, please contact us at:
📧 support@levardos.com

We will coordinate with the carrier and provide you with a prompt update.

Order Cancellations

Orders may be cancelled for a full refund before shipment.
Once an order has shipped, it cannot be cancelled.

Customs & Import Duties

International shipments may be subject to customs duties or import taxes imposed by the destination country.
All such charges are the responsibility of the recipient.